Download PDF ServiceNow Development Handbook - Second Edition: A compendium of ServiceNow ITSM development pro-tips, guidelines, and best practices By Tim Woodruff

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ServiceNow Development Handbook - Second Edition: A compendium of ServiceNow ITSM development pro-tips, guidelines, and best practices-Tim Woodruff

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Ebook About
ServiceNow is a powerful ITSM (IT Service Management) software solution with a massively configurable back-end. One of the greatest benefits of ServiceNow is that it lets you do just about anything you could want to do, to suit the needs of your business. On that same note, one of the most dangerous things about ServiceNow, is that it lets you do just about anything! With such freedom and capacity for customization, comes risk, but that risk is not without great reward, which you can realize with a strong understanding of best-practice.DescriptionThe goal of this book is to explore the pitfalls, standards, and best-practices that most ServiceNow ITSM developers either learn the hard way, or never learn at all. These are the things that every developer wishes they knew from day one, and which - once learned - will make you a more effective and efficient developer. This book will teach you how to avoid pitfalls, and empower you with knowledge that will allow you to build much more robust, resilient, powerful, and efficient solutions within the platform. Having an understanding of why a given standard is what it is (and why it’s important), will not only make you more likely to adhere to it, but will empower you to apply the logic and underlying concepts behind those standards to other areas of the platform and development. It'll make you a more effective administrator, developer, or architect. That’s that spirit in which this compendium was written: Teaching and explaining, not simply listing out a series of arcane edicts under the heading of “best-practice”. The ServiceNow Development handbook will serve to boost your knowledge, your confidence, and your career. What to expectThe ServiceNow Development Handbook covers a wide range of topics including (but not limited to): Coding guidelinesWriting DRY codePass-by-referenceControlling fields in the clientAJAX and asynchronicityWhen not to codeDebuggingNaming conventionsList and form designTestingExecution pathsImpersonationHandling ErrorsCode documentationUpdate setsBatching and mergingWhat is (and isn't) trackedTracking scoped recordsPerformanceQuery efficiencyNested queriesService portalWidgets and option schemaPortal coding best-practicesSecurityWho this book is forAdministrators and developers at any level of their ITSM development career would find the information in this handbook useful. However, this is a condensed “developer guide”, and not a complete ServiceNow training course. If you are just starting out your ServiceNow development career, consider reading the more beginner-friendly "Learning ServiceNow, Second Edition" (ISBN-13: 978-1788837040) first. You can find Learning ServiceNow at http://lsn.snc.guru/ Note: This book's contents may be updated slightly over time, as new information becomes available. This is to prevent you from having to buy a new edition of this book, every time ServiceNow changes something about how their platform works, or for every minor addition to the contents. You can find details on the changes at http://changelog.snc.guru/. For this reason, we've made it so that if you buy the paperback version, you can get the Kindle version at a drastically reduced price, and can update your Kindle version for free whenever new content is available, by going to http://update.snc.guru/.

Book ServiceNow Development Handbook - Second Edition: A compendium of ServiceNow ITSM development pro-tips, guidelines, and best practices Review :



I bought the second edition of the ServiceNow Development Handbook thinking it would be a "part 2" of the original, but it is mostly just the same book with additional chapters. I found that this new edition has reorganized the book as well as added what looks like 30 pages. There are more issues in this book (2.0), though, like page breaks and table of contents numbering, which didn't appear in the original (1.4 for me). There are also some errors in both editions that only stand out if you're really analyzing the text (see "Extending OOB Script Includes" section about half-way through).This book is really good for ServiceNow devs of all levels to read and follow. Look past the issues with the formatting and you'll surely learn a lot.
Servicenow is exploding. With two major releases per year and a truckload of new features and technology changes with each. Luckily, there is an active online community of experts helping each other and welcoming new developers into the mix.Tim Woodruff is the most accomplished book-writer of that community. He has a heart to deliver the simple truths, the established wisdom of the experts into the hands of every beginner and intermediate Servicenow developer.Servicenow has become a vast development platform and there are multiple ways you can attempt to accomplish any task. This means there are also costly, time-consuming mistakes you can make. In this concise Handbook you will only find the specific tips and examples to help you understand the BEST way. The proper conventions to follow and approaches to take with coding on the modern Servicenow versions, and the reasons why. These short, clear examples and explanations will teach you "only what you need to know."

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